Troubleshooting: Advertisements Appearing on Your Website Print

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Why Is My Website Showing Advertisements?

If you are attempting to access your website and see unexpected advertisements instead of your actual content, the issue is highly likely related to the status of your domain name registration.


The Likely Cause: Domain Expiration

The primary reason a functioning website suddenly displays generic advertisements or a placeholder page is that the **domain name has expired**. When a domain registration lapses, the domain registrar often parks the domain and temporarily places advertising content on the site to recoup fees during the grace period. This is standard procedure for many domain registrars once a domain enters the renewal grace period.


Recommended Recovery Action

If the domain has expired recently, there is a strong possibility that it can still be recovered. You should **immediately contact our sales department**. Our sales team is equipped to communicate directly with the domain registrar to initiate the recovery and renewal process. Acting quickly is essential to prevent the domain from entering the redemption period or being released back to the public market.

Please note that this issue is handled at the domain registration level, not within your cPanel hosting account. Contacting Sales is the fastest route to resolution.

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