Managing Daily Backups with Backuply
BCHost.com utilizes the Backuply tool to perform daily automated backups of your cPanel account. These backups are stored securely on a remote server, ensuring your data is protected even in the event of local server failure. This guide explains how to access, manage, and troubleshoot your backups.
Accessing Backuply in cPanel
- Log in to your cPanel account.
- Scroll down to the Files or Utilities section.
- Click on the Backuply link or title to open the application dashboard.
Your Own Advice: Best Practices
- **Verify Backup Coverage:** Use the Backuply interface to confirm that your most critical data, particularly your website files (public_html) and databases (MySQL/MariaDB), are included in the daily backup schedule. Do not assume all files are automatically included if you have recently changed paths.
- **Check Backup Ages:** Periodically inspect the list of available backups. While Backuply is automated, verifying that recent backups are present is the only way to ensure data integrity is maintained.
- **Limit Large Archives:** If you manually upload very large zip files, videos, or raw data that are not part of your active website, consider excluding them from backups if Backuply allows this feature. This saves disk space and makes the restore process faster when you only need website files.
Troubleshooting and Common Issues
Issue 1: Missing Recent Backups
**Check:** Verify the overall disk space usage shown in your cPanel dashboard. If your account is at or near its disk quota limit, Backuply may fail or skip backups to prevent system errors.
**Resolution:** Delete unnecessary files, clear old error logs, or remove previous file versions to free up space. If the problem persists after clearing space, contact the BCHost.com support team.
Issue 2: Backup Restore is Slow
**Check:** Restoring large, full account backups takes significantly longer than restoring a single directory or database.
**Resolution:** If you only need to recover a single file or a specific table from a database, use Backuply's granular restore function (if available). Restoring only the necessary component will complete much faster than performing a full account rollback.